Project support

Comprehensive planning is usually required before you start working on a project. We not only support you during the project work, but are also your point of contact when it comes to planning detailed solutions.

Every project faces individual challenges that affect not only the material used, but also the construction method of the project.

Wind suction, fire protection, slip classes, structural design, construction heights and structural wood protection are just some of the aspects that are incorporated into the planning. This makes compliant assembly a task in which many aspects have to be taken into account.

From the moment of the first meeting to the completion of the project, we support you not only with our expertise, but also with solutions tailored to your individual requirements.

The building blocks of our project support are:

+ Development of project-specific detailed solutions before the start of the project
+ Technical drawings with all relevant installation information
+ Project discussion and training with installers at the start of the project
+ Direct instruction on the construction site
+ Professional support during the construction phase

HOW WE SUPPORT YOU ON YOUR CONSTRUCTION SITE:

Development of project-specific detailed solutions:

When developing project-specific detailed solutions, we take a direct look at the local conditions on the construction site and work with you to design a solution that is tailored to your requirements.

We have already been able to realize several projects together with our customers in which specific and individual solutions have led to a successful project conclusion. You can find some of these projects here.

We get a personal impression of the project environment directly on site and then develop solutions for the areas:

Windsot
Fire protection
Structural engineering
Project-specific special solutions
Balcony and roof terraces
and much more

Technical drawings with all relevant installation information:

From the first design draft to the finished planning, our planning team is at your disposal for all questions relating to your project. With our know-how, we plan the most extraordinary decking individually according to your specifications with our system products. Technical drawings, parts lists, installation instructions, accurate diagrams for special solutions and more. Our project planning provides you with the right tools for your project work.

Naturally, we take all relevant regulations and laws into account when developing your design so that nothing stands in the way of your professional construction. We will also be happy to help you with any questions about our products or other services.

You can find out more about our plans here.

Project discussion and training with processors at the start of the project:

We are always happy to answer any questions you may have on your first contact with our products. Initial questions can usually be answered quickly and easily via our contact form and direct contact with our service team. For projects of any kind that are implemented with our products, we also offer you a comprehensive project discussion and training. We can carry this out with you on site at the project construction site or online.

During this project meeting and training on our products, you will not only receive tips and suggestions for installation tailored to your individual project, but will also learn more about the benefits of our products from our trained sales representatives.

Direct instruction on the construction site:

Not only the explanation of our individual products is an important part of our construction site support, we are also happy to assist you with the introduction to our system and the first steps of installation. Based on the previously created CAD planning and with the delivered products on site, we will explain the individual installation steps to you in detail to ensure that no questions remain unanswered during project implementation.

Our installation instructions and digital catalogs provide you with all the information you need beyond the system introduction. Technical information, installation videos, brief product descriptions and comprehensive product data sheets are always available on our website.

Professional support during the construction phase:

You can also rely on our expertise during the entire construction phase. know-how build. Our sales representatives are your direct contacts in this regard and by telephone or via by e-mail available for you. Whether you have questions about our products or need advice during project installation, our competent team will provide you with all the information you need. Information that you need.

Our team will also be happy to inform you about the current status of your delivery, support you in the event of problems and provide you with important information on building regulations and codes of practice.